Privacy Policy

At Aurevantajet (“Company”, “we”, “us” or “our”), we recognize that privacy is fundamental to the trust placed in us by our clients, passengers, guests, business partners and website users. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data in connection with our private aviation services, including our six-tier fleet, charter arrangements, passenger services, inquiries, bookings and related digital platforms.

1. Personal Data We Collect

We may collect personal data including your name, nationality, contact details, identification and passport information, date of birth, travel and itinerary information, payment details, preferences, communications with us, and information reasonably required for aviation, safety, immigration, customs, regulatory or operational purposes. Where appropriate, we may also collect information concerning accompanying passengers or individuals traveling under a booking.

2. Collection and Use

We collect and use personal data in accordance with the Personal Data Protection Act 2012 (PDPA) and applicable Singapore laws. Personal data may be used to process bookings, arrange flights and ground services, verify identity, satisfy aviation and border-control requirements, administer payments, communicate with clients, provide customer support, improve our services, manage safety and security, prevent fraud, and comply with legal or regulatory obligations.

Where required under the PDPA, we will obtain consent before collecting, using or disclosing personal data. We will limit such activities to purposes that are reasonable and appropriate in the circumstances and will notify individuals of relevant purposes as required by law.

3. Disclosure to Third Parties

We may disclose personal data, where reasonably necessary and legally permitted, to aircraft operators, aviation and ground-handling providers, airports, immigration and customs authorities, payment processors, insurers, professional advisers, technology providers and other service providers supporting our operations. We may also disclose information where required or proposed by Singapore law.

Where personal data is transferred outside Singapore, we will take appropriate measures to comply with the PDPA's requirements concerning overseas transfers and ensure a standard of protection comparable to that required under Singapore law.

4. Protection and Retention

We maintain reasonable administrative, procedural and physical safeguards designed to protect personal data against unauthorized access, collection, use, disclosure, alteration or loss. Personal data will be retained only for as long as reasonably necessary for the purposes for which it was collected or to satisfy legal, regulatory, accounting or operational requirements, after which it will be securely deleted or anonymised where appropriate.

5. Access and Correction

Subject to applicable exceptions under the PDPA, individuals may request access to their personal data held by us and information about how it has been used or disclosed, and may request correction of inaccurate or incomplete data. Requests may be subject to applicable legal requirements and reasonable administrative procedures.

6. Marketing and Communications

Where applicable, we will comply with Singapore's Do Not Call provisions under the PDPA when sending specified marketing messages to Singapore telephone numbers. Individuals may withdraw consent for marketing communications at any time, subject to legal and operational requirements.

7. Data Breaches

If a data breach occurs, we will assess and respond to it in accordance with the PDPA's data-breach notification requirements and notify affected individuals and/or the Personal Data Protection Commission where legally required.

8. Contact Us

For privacy-related inquiries, access or correction requests, or withdrawal of consent, please contact:

Aurevantajet
Singapore
Email: flight@aurevantajet.com

We may update this Privacy Policy periodically to reflect changes in our practices, services or applicable Singapore legislation. The updated version will be published through our appropriate communication channels.